What To Do When a Company Violates the TCPA and Calls You Unwantedly
The Telephone Consumer Protection Act (TCPA) is a federal law that controls telemarketing calls and text messages. If a company is violating the Telephone Consumer Protection Act by calling you repeatedly, there are several steps you can take to protect your rights and stop the harassing calls.
The steps below will help you protect your rights and stop unwanted calls.
Keep a Record of the Calls
When a company violates the TCPA by calling you repeatedly, it is critical to keep a record of the calls for future reference. It is best to keep track of the date and time of each call, the caller’s phone number, and the nature of the call.
This information will be helpful if you decide to sue the company because it will serve as proof of the unwanted calls. Furthermore, recording the calls can serve as even more substantial evidence, but make sure you are aware of your state’s laws, as some states require the consent of both parties to record a call.
Save a copy of any recordings or notes you make in a secure place where you can easily access them later.
Request That the Company Stop Calling You
Consumers have the right under the Telephone Consumer Protection Act (TCPA) to request that a company stop calling them. You can ask the caller to stop calling you or send a written request to the company.
The company must comply with a consumer’s request to stop receiving calls. Keeping a copy of any correspondence is critical because it will come in handy later. It is also worth noting that you can ask the company to stop calling you whether or not you have an existing business relationship with them.
Block the Caller’s Number
Many phone companies have a service that lets you block calls you do not want to receive. This service can block specific numbers or entire area codes.
This service is also a quick and easy way to stop unwanted calls, but keep in mind that calls may still come through if the company uses a different phone number. Some phone companies offer a “Do Not Disturb” feature, which allows you to specify specific times of day when you do not want to receive calls.
File a Complaint With the Federal Communications Commission (FCC)
The FCC enforces the TCPA, which has the power to go after companies that break the law. By making a complaint to the FCC, you can help the agency look into unwanted calls and take steps to stop them.
You can file a complaint online, over the phone, or by mail. When filing the complaint, include as much information as possible, including the date and time of the calls, the caller’s phone number, and any other relevant details.
Consider Hiring an Attorney
If the calls keep coming in no matter what you do, you should hire an attorney to help you take legal action against the company. An attorney can guide you through the legal process and, if necessary, represent you in court.
A lawyer can help you understand the Telephone Consumer Protection Act (TCPA) and your legal rights. Attorneys can also help you get paid for any damage caused by unwanted calls. Remember that some lawyers work on a contingency basis, meaning you only have to pay them if they get you money.
At Heidarpour Law Firm, we believe consumers have the right to be free of unwanted telemarketing calls and text messages. We can help you if you believe a company is breaking the Telephone Consumer Protection Act (TCPA) by calling you without your consent.
Our lawyers know much about the TCPA and can help you through the legal process. Do not let unwanted calls ruin your day any longer. Contact the Heidarpour Law Firm right away. We will work closely with you to stop unwanted calls and hold the company accountable for violating the TCPA.