Telemarketer Abuse



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Heidarpour Law Firm, PLLC handles lawsuits for consumers who have received unwanted calls from debt collectors, banks, and other companies on their cell phones. Under the Telephone Consumer Protection Act (TCPA), individuals must provide consent to receive certain types of telephone calls and you have the right to tell these companies, including debt collectors, to discontinue calling you.



You may also contact HLF using the REQUEST CONSULTATION form. HLF assists people who are wrongly contacted by companies looking for a different person as well as those who were contacted after first requesting that a company stop calling them. Anyone who was called on a wireless number, whether personal or business, may have a claim as well if the telemarketing company did not receive the called party’s prior express written consent.

Telephone Consumer Protection Act:

Under the Telephone Consumer Protection Act (TCPA), the Federal Communications Commission (FCC) established rules addressing “robocalling” or unsolicited automated messages used by telemarketers in 1991. The Unwanted Telephone Marketing Calls Guide on the FCC website lists four rules all telemarketers must follow:

  1. “Anyone making a telephone solicitation call must provide his or her name, the name of the person or entity on whose behalf the call is being made, and a telephone number of address at which that person or entity can be contacted.
  2. Telephone solicitation calls are prohibited before 8 am or after 9 pm.
  3. Telemarketers must comply immediately with any do-not-call request you make during a solicitation call.
  4. Telemarketers, when calling ANY wireless number for solicitation services, must receive the called parties prior express written consent.”

Know Your Rights or Debt Collectors Win:

Debt collection agencies rake in money. Big money. It’s a $13 billion industry. But those numbers – as staggering as they are – tell only one side of the story. The other side is the story of the 77 million Americans who have debts in collection.

One in three Americans has a bill that has been sent to a debt collector. The average debt in collection amounts to $5,178. Last year, debt collection agencies collected $55 billion and raked in more than $13 billion in profits. A third of that came from debt buyers, who purchased the charged-off debt for pennies on
the dollar.

Most Americans don’t know their rights. Every day, debt collectors coerce, intimidate, threaten, and harass consumers into paying money they may or may not owe. When they use those tactics, debt collection agencies are in violation of the Fair Debt Collection Practices Act (FDCPA).


The FDCPA makes a number of debt collection tactics illegal, including:

  • Calling multiple times per week
  • Calling before 8:00 a.m. or after 9:00 p.m.
  • Calling your workplace
  • Using profane or abusive language
  • Threatening to sue you, harm you, or destroy your credit
  • Talking to others about your debt
  • Calling repeatedly for the wrong person
  • Failing to notify you of your right to dispute the debt
  • Failing to send you a letter within five days of their first phone call
  • Telling you that you’ve committed a crime
  • Contacting you after you’ve asked them not to
  • Threatening to take legal action on a debt that’s past
    the statute of limitations

There’s another law that debt collection agencies (and creditors) are known to violate: the Telephone Consumer Protection Act (TCPA). When a debt collector or creditor robocalls your cell phone using an automated dialer or a pre-recorded voice, they’re likely violating your rights.

The FDCPA and TCPA don’t just protect those who owe money; the law protects anyone who is contacted by a debt collector. So, for example, if you keep getting hounded by a debt collector who’s calling for someone you don’t know, that’s against the law. The same holds true if a collector keeps calling you to talk to a relative who doesn’t live with you. Or if a creditor robocalls your cell phone multiple times.

Knowledge is power. When you understand what debt collectors and creditors can and cannot do under the FDCPA and TCPA, you can make them pay you. Under the law, you can sue in federal court and recover up to $1,500 per call for cell phone robocalls.

When you are ready to fight back, you need an attorney by your side who has knowledge of the FDCPA and TCPA and who works with a network of attorneys and firms in holding debt collection agencies and creditors accountable. That’s where HLF comes in.

Every day, HLF goes “toe-to-toe” with the bad players in the debt collection industry. You can count on HLF to stand up for your rights and deliver the justice that you deserve. You have rights. We’ll enforce them.

If you need to register your telephone number with the “National Do Not Call Registry,” and/or for more information on this registry please visit:

It is best practice to collect information about the offending callers. Fill out HLF’s Report Telemarketer Abuse form. You can fill out and submit this form with information about unwanted callers that is helpful for attorneys representing you in your case. You can view or download the form HERE.


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ANDREW HEIDARPOUR Attorney at Law (202) 234-2727

Andrew Heidarpour is a member of the DC Bar, and founding attorney of Heidarpour Law Firm, PLLC. While in law school, Mr. Heidarpour interned at multiple law firms, focusing on contract and Healthcare Law. Mr. Heidarpour also conducted over 150 pro bono hours at the Employment Compensation Appeals Board in the U.S. Department of Labor located in Washington, D.C. under the supervision and direction of then acting chief judge, where he evaluated and studied the validity and viability of claims submitted for Appeal.

Mr. Heidarpour has worked with a network of highly experienced attorneys to bring about the highest quality legal work to each client every day.
Mr. Heidarpour holds a bachelor’s degree in business administration with an emphasis in Legal Studies from the University of Central Oklahoma as well as a juris doctorate degree from Arizona Summit Law School.

Jurisdictions Licensed:
United States District and Bankruptcy Court for the District of Columbia
District of Columbia
License # 1022137